1. Introduction
Thank you for visiting the Robin & Berry website ("Website"). Robin & Berry ("We", "Us", "Our", "Company") places high priority on protecting Your privacy.
This Privacy Policy describes how We handle the collection, use, disclosure, and protection of information obtained from You. The Privacy Policy applies to the services that We provide, as well as Your use of Our Website(s), mobile and web apps or platforms, and any other services that link to or refer to the Privacy Policy (such platforms and services, collectively, Our "Services").
By using Our Website, registering an account ("Account") with Us and by logging in to Your Account as a member of the Supplier Network, You agree to the collection and use of information in accordance with this Privacy Policy.
Please note that We may update this Privacy Policy from time to time, and so You should review it periodically.
2. Personal Data We Collect and Receive
Depending on Your interactions with Our Services, We may collect and/or receive Personal Data of and from You, including in the following circumstances:
- when You apply for a role or job opportunity with Us or are engaged by Us;
- when You or the organization You work for uses Our Services;
- when You or the organization You work for provides services to Us;
- when You request information from Us or provide information to Us;
- when You correspond with Us via email or voicemail services;
- when You visit or use Our Website and online Services including mobile applications;
- when You visit Our office locations;
- when You opt to be entered onto Our mailing lists to receive publications and other marketing emails;
- when You complete any forms on Our Site;
- when You attend Our hosted events, seminars or sessions;
- when You visit Our social media sites, social media plugins and tools.
Personal Data may be collected either via online or offline mode. Below are the types of Personal Data that We may collect (including without limitation):
2.1 Personal Details
While using or accessing Our Website or when You register to create an Account in Our mobile or web apps or platform, by filling out a form, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Physical address, state, province, ZIP/postal code, city
- Gender
- Pronouns
- Date of birth
- Age
- Social media handle
- Education and professional qualifications, licenses, and professional memberships
- Bank account information (or other information that We require in order to pay any amounts due to You under the Vendor Network)
- IP address and/or any other information requested on the applicable Subscriber registration form
Unless We specifically request, for compliance with applicable laws, do not send or disclose sensitive personal information such as passport numbers, social security numbers, racial or ethnic origin, political opinions, religious or other beliefs, health details, biometric details, genetic characteristics, criminal background or trade union membership to Us directly or through the Website.
2.2 Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique Device identifiers and other diagnostic data.
When You access the Service by or through a mobile Device, We may collect certain information automatically, including, but not limited to, the type of mobile Device You use, Your mobile Device unique ID, the IP address of Your mobile Device, Your mobile operating system, the type of mobile Internet browser You use, unique Device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile Device.
2.3 Communication Data
Correspondence between Us and You when it is sent to or from a dedicated e-mail ID or via electronic communication means (including channels supported by artificial intelligence) or when You contact Us online, for instance, through social media pages.
2.4 Data from Other Sources
- Information collected when You voluntarily upload information, send Us emails, complete customer surveys, provide feedback, or participate in competitions.
- Information collected from public sources, such as free or paid databases and public content on social media websites, in order to make initial contact with You.
- Information from third-party sources such as vendors, insurance providers, auditors, travel service providers, consulting firms, background check service providers and similar parties, and the data shared by them.
- When You contract with Us, participate in meetings with Us, supply Us with goods or services, or otherwise partner with Us.
4. How We Use the Information We Collect and Receive
We use the information We collect and receive for the following purposes:
- To provide and maintain Our Service, including to monitor the usage of Our Service.
- To manage Your Account: to manage Your registration as a user of the Service and to send You information regarding Your Account and the Vendor Network. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items, or Services You have purchased or of any other contract with Us through the Service, to perform agreed contractual obligations.
- To contact You pursuant to previous interactions where You had consented to be contacted.
- To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications, regarding updates or informative communications related to the functionalities, products or contracted Services, including security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, Services and events which We offer that are similar to those You have already purchased or enquired about, unless You have opted not to receive such information.
- To manage Your requests: to attend to and manage Your requests to Us.
- For business transfers: We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about Our Service users is among the assets transferred.
- For other purposes such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve Our Service, products, marketing, and Your experience.
- Proper administration of the Website, improving Our Services and the content of the Website, protecting the integrity of the Website, addressing technical and other problems with the Website, and facilitating the usage of and personalizing the user experience on the Website.
- For administrative purposes, such as assessment and acceptance of suppliers, contractors, or business partners. We also use Your Personal Data to confirm and verify Your identity and for due diligence and screening purposes, for example, checking against government sanctions lists.
5. Retention of Your Personal Data
We will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy or for a longer term as permitted under law — for example, for tax, accounting purposes, legal purposes, to resolve disputes, and to enforce Our legal obligations.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or when We are legally obligated to retain this data for longer time periods.
6. Disclosure of Your Personal Data
We share Your Personal Data with:
- Our Affiliates: which includes Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- In connection with reorganisation, merger, acquisition or change of control: with another organisation in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business.
- In response to valid legal process: to judicial, governmental or regulatory bodies, if it is necessary (i) to respond to lawful governmental requests or legal processes such as a court order, search warrant, or subpoena; (ii) to protect and defend Our rights or property; (iii) to prevent or investigate possible wrongdoing in connection with the Service; (iv) to protect the personal safety of users of the Service or the public; (v) to protect against legal liability; or (vi) to enforce or apply terms of engagement.
- If required by applicable law.
- With Your consent.
7. Disclosure to Third Parties
We may disclose Your Personal Data We collect or receive from You or about You with third parties to provide products and services You have requested, such as:
- To Our marketing agency for running Our marketing campaigns.
- To Our external IT supplier for the purposes of delivering their services to Us.
- To companies that may manage and/or administer surveys on Our behalf, some of which may be based outside the jurisdiction of the region or country where We operate.
- To Our professional advisors, such as law firms, tax advisors or auditors.
- To Our service providers such as consultants, IT vendors, hosting service providers, cloud service providers, vendors who collect or make payments for services, and vendors who provide identity verification services. Additionally, certain selected third parties may use tracking technology on Our Website Services to analyse Your interactions with them over time, helping Us improve Our content and understand online activity. These service providers are limited in their ability to use information they receive in the course of providing their services to Us and may not use information for any purposes other than the services for which We have engaged them.
- To Our service providers who are performing services on Our behalf, whether engaged directly by Us or engaged by a third party. These service providers are authorized to use and disclose the information only as necessary to perform and provide the services for which they were engaged.
- With business partners to offer You certain products, Services, or promotions.
8. Cross-Border Transfer of Your Personal Data
We are a global organization with suppliers and business partners located throughout the world, which means Your information, including Your Personal Data, may be transferred, stored or processed outside the country of Your residence to a country where Our operating offices are located or in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy, and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of Your data and other personal information.
9. Data Subject / Data Principal Rights
Subject to applicable law, You may have the following rights:
- The right to access or know Your Personal Data held by Us.
- The right to request rectification or correction of Your Personal Data.
- The right to request erasure or deletion of Your Personal Data, also known as the "right to be forgotten".
- The right to request to limit Our use, processing or disclosure of Your Personal Data.
- The right to request to receive a copy of Your Personal Data in a structured, commonly used format.
- The right to data portability (allowing You to get and reuse Your data for different services).
- The right to object to Our processing of Your Personal Data under certain conditions.
- The right to object to processing of Your Personal Data that is done without human involvement, except if such processing is necessary for the performance of a contract or is authorized by law.
- The right to withdraw consent or opt out of the consent given for the continued collection, use, processing, sale, sharing and storing of Your Personal Data.
- The right to limit the use and disclosure of sensitive personal information.
- The right to equal treatment and non-discrimination for exercise of these rights.
We do not sell Personal Data, nor do We share Personal Data with third parties for marketing purposes.
To exercise the rights outlined above, You can contact Us at compliance@robinandberry.com.
We will respond within one month (or any earlier period required by law) by: (i) complying with Your request as soon as practicable; or (ii) providing to You an explanation regarding Our inability to comply with Your request based on Our legal obligations. If Your request is complex, We may extend this period by an additional two months (or any other period permitted under applicable law), and You will be informed about any such extension within the initial period.
You have the right to withdraw Your consent. If You withdraw Your consent, We will discontinue the processing of Your Personal Data upon receipt of Your withdrawal. However, any processing performed prior to Your withdrawal remains a legitimate processing based on a valid consent at the time. We will not be under the obligation to reverse the processing. Please also note that withdrawing consent or choosing to delete some types of personal information may prevent Us from providing Services or programs to You or responding to Your queries. To better protect You and safeguard Your Personal Data, We may take steps to verify Your identity before granting access or making changes to Your Personal Data. If You opt to erase or delete Your Personal Data, We will retain the minimum personal information to note that You opted to exercise this right.
10. Security of Your Personal Data
We are ISO 27001 certified. We employ appropriate and reasonable administrative, technical, and organizational measures to protect Your Personal Data against loss or against any form of unlawful processing and shall impose such security obligations on any data processor We enlist. We and Our data processor(s) shall use servers that have been placed in a controlled, secure environment, protected against unauthorized access. The servers are firewalled, with access restricted by passwords and tight limitations. While Our security measures are robust, it's important to acknowledge that no security system is entirely invulnerable. We cannot ensure absolute data security, nor can We guarantee that information transmitted to Us over the internet will not be intercepted. Additionally, any details shared in discussion areas can be accessed by individuals with internet connectivity.
11. Children's Privacy
Our Services are not directed to anyone under the age of eighteen (18). We do not knowingly collect or sell the personally identifiable information of anyone under the age of eighteen (18). You must be aged at least eighteen (18) years or above to register on the Website. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of eighteen (18) without verification of parental consent or without explicit opt-in from the parent or guardian, We will take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your Personal Data and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
12. Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
13. Interpretation and Definitions
13.1 Interpretation
All capitalized terms have meanings defined herein. The definitions shall have the same meaning regardless of whether they appear in singular or in plural.
13.2 Definitions
For the purposes of this Privacy Policy:
- "Account" means a unique account created for You to access Our Service or parts of Our Service.
- "Affiliate" means an entity that controls, is controlled by or is under common control with a party, where 'control' means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- "Device" means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
- "Personal Data" is any information that relates to an identified or identifiable individual.
- "Website" refers to Our website, accessible from https://www.robinandberry.com.
- "You" means any individual, company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. **"Your"** means anything belonging to or associated with "You".
14. Contact Us
If You have any questions about this Privacy Policy, You can contact Us at:
Email: compliance@robinandberry.com
This Privacy Policy was created on 30 April 2026.